Shipping policy
At A2 Online, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery timelines, and related processes.
1. Shipping Methods
We offer multiple shipping options to ensure a smooth delivery experience:
- Standard Shipping
- Express Shipping (if available)
- Cash on Delivery (COD) (if applicable)
Shipping methods may vary depending on your location and product availability.
2. Order Processing Time
All orders are processed within 1-2 days after confirmation.
- Orders are processed on business days (excluding weekends and public holidays)
- Once your order is processed, it will be handed over to our delivery partners
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3. Tracking Your Order
Once your order is shipped, you will receive:
- A confirmation email/SMS
- A tracking number and link
You can use this information to track your order in real time.
4. Delivery Issues & Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Logistics issues
- High demand or peak seasons
- Incorrect shipping details provided by the customer
In case of delays, we will keep you informed. If your order is significantly delayed or lost, please contact us for assistance.
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5. Incorrect Address or Failed Delivery
- Please ensure all shipping details are correct at checkout
- We are not responsible for orders delivered to incorrect addresses provided by the customer
- Additional charges may apply for re-delivery attempts
6. Contact Us
If you have any questions regarding shipping or your order, feel free to contact us:
📧 Email: anwika.singh@gmail.com