Terms of service

By accessing or using our website, you agree to be bound by these Terms.

1. Account Terms

  • You must be at least 18 years old or using the website under the supervision of a parent/guardian.
  • You agree to provide accurate, complete, and current information.
  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made through approved methods (UPI, cards, net banking, or Cash on Delivery where available).
  • Orders will only be processed after successful payment confirmation (except COD orders).

3. Product Descriptions

  • We strive to ensure all product details, images, and descriptions are accurate.
  • However, we do not guarantee that all information is error-free, complete, or current.
  • Slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent activity
  • If your order is canceled after payment, a refund will be processed as per our refund policy.

5. Shipping and Delivery

  • Orders are processed within BUSINESS DAYS
  • Delivery timelines may vary based on location and logistics partners.
  • Delays may occur due to unforeseen circumstances (weather, strikes, etc.).
  • We are not liable for delays once the order has been dispatched.

6. Returns and Refunds

  • Returns and refunds are governed by our separate Refund Policy.
  • Products must meet eligibility criteria (unused, original condition, etc.) to qualify for returns.
  • Refund timelines may vary depending on the payment method.

7. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purpose
  • To violate any laws or regulations
  • To transmit malicious code or harmful content
  • To infringe upon intellectual property rights
  • To abuse, harass, or harm others

We reserve the right to terminate access for violations.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the product purchased.
  • We do not guarantee uninterrupted or error-free service.

9. Intellectual Property

  • All content on this website (text, images, logos, design) is the property of A2 Online and is protected by applicable laws.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. 

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: anwika.singh21@gmail.com